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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alice Namulondo

July 23, 2024

5  out of  5
rating by Alice Namulondo
"If I had more stars, I would give James 10* for the extra ordinary customer experience that I received. I recently re-contacted James this month/July, about a week ago and he was able to follow up with my claim that happened in Feb 2024/ car accident. My missing items have been paid and I'm so grateful with your service. Thank you so much Mr. James Fedewa and your office in general, I would recommend you 100%."
We responded:
"So glad everything worked out! Thank you Alice."
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Ureal Johnson

April 16, 2024

5  out of  5
rating by Ureal Johnson
"Great customer service was very helpful. I really recommend giving this office a call."
We responded:
"Thank you Ureal! "
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Ava Giacomantonio

April 15, 2024

5  out of  5
rating by Ava Giacomantonio
"I love State Farm it was so easy and simple to set up at a great price as well! And everyone I talked to was so nice I plan to use State Farm for my auto insurance as well once I get my car"
We responded:
"Ava, not just State Farm but this office specifically 😉Thank you!"
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Vincent Pucillo

March 19, 2024

5  out of  5
rating by Vincent Pucillo
"James and his team are incredibly professional, highly recommend!"
We responded:
"Thank you Vincent! Love your family."
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We Deliver

January 15, 2024

5  out of  5
rating by We Deliver
"Best decision we ever made switching from Farm Bureau to our awesome agent James at State Farm. He actually got us more insurance coverage for ALOT LESS premium. James not only takes care of you “writing” the best coverage for your needs but REMAINS INVOLVED w/every need (premiums, claims or any questions we have! ) My husband was involved in a car accident over the weekend and the personal care he gave was amazing - I’ve never had an agent that jumps in on a weekend to make sure all was ok! Hats off to our caring agent!! Great office staff. Just a note…we live in Lansing- James is near Detroit. But a phone call away! He’s the BEST!"
We responded:
"Wow guys! Thank you so much. So glad to know you."
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Denny Moe80

September 21, 2023

5  out of  5
rating by Denny Moe80
"James is by far the most knowledgeable and understanding state farm agent or insurance agent in general that we have ever gone thru. You have customers for life ."
We responded:
"Dennis. Thank you so much for the kind words. It is our pleasure!"
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Orlando Santos

August 29, 2023

5  out of  5
rating by Orlando Santos
"Setting a higher standard of customer service and care. They make it look easy. Thanks for being there."
We responded:
"Orlando. Thank you. So great getting to know you. "
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Dorothy Sobon

August 29, 2023

5  out of  5
rating by Dorothy Sobon
"I would like to thank James for his professionalism, fairness and always congenial support. I had a bad experience with another insurer and was leery of all . James has worked with me and he now has my trust . Thank you James and employees. I have referred you to four of my friends. I feel that you have your insured ‘s best interest. Again thank you ."
We responded:
"Dorothy. Thank you for the kind words…an educated consumer like you is is our best kind of customer. "
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Laura MacDonald

August 17, 2023

5  out of  5
rating by Laura MacDonald
"James and his staff are professional, friendly, and dedicated to excellent customer service. I went to James based on a family recommendation and I am so happy with my decision to switch to State Farm. Better coverage for less money than I was paying with former insurer. I highly recommend James Fedewa and his team!"
We responded:
"Thank you Laura! So nice meeting you and please, anything you need, let us know."
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Chelyn Shepard

August 11, 2023

5  out of  5
rating by Chelyn Shepard
"Always prompt and helpful. Has made things so much easier to understand and always there to help and answer questions. Thank you."
We responded:
"Thank you Chelyn! It has been a pleasure working with you."
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V C

July 19, 2023

5  out of  5
rating by V C
"Always a positive experience with James and his team. Thank you for going the extra mile!"
We responded:
"Easy for clients like you!!"
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lindsey burgess

May 12, 2023

5  out of  5
rating by lindsey burgess
"Jennifer and James are so helpful! 10/10 would recommend :)"
We responded:
"Thank you Lindsey. Hope to see you soon."
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tonyaa denisee

May 10, 2023

5  out of  5
rating by tonyaa denisee
"I just want to say I love these guys. Me and my boyfriend walked in thinking we would have to put thousands down for our car insurance and literally got a quote for under $200 for both cars, renters, and roadside assistance. We are saving thousands of dollars with State Farm. Thank you again!!"
We responded:
"We love you too. Thank you!!"
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Mark Newransky

April 25, 2023

5  out of  5
rating by Mark Newransky
"State Farm saved me 120 a month on my full coverage including rental, window, and roadside. Progressive is highway robbery. Be mindful of exactly what’s in your “full coverage”"
We responded:
"Thank you Mark! Glad you got off the highway...;-)"
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Sandra Jeminson

April 14, 2023

5  out of  5
rating by Sandra Jeminson
"Great location clean,very professional Jennifer and James are Awesome ❤️"
We responded:
"Always a joy seeing you in the office. Thank you!"
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Cortez Crosby

April 3, 2023

5  out of  5
rating by Cortez Crosby
"I truly love Statefarm I love The hospitality the excellence of how they handle their clients I love how they help you when you have a situation being late they give you a grace payday I just love Statefarm I will recommend anyone to join their team with there car Insurance They truly care about their clients😊👍"
We responded:
"Cortez, thank you so much for the kind words. Myself, Jennifer, Gabriel, and Haylie appreciate it. "
Profile photo of Robert E. L. Wright

Robert E. L. Wright

March 3, 2023

5  out of  5
rating by Robert E. L. Wright
"James Fedewa and Jennifer Dobbins are the most responsive agents (aside from James' brother, Jeff) I have ever had the pleasure to work with. My questions about my insurance are answered immediately and a tiny glitch (caused by the underwriters) was fixed within minutes of my bringing it to Jennifer's attention. Kudos to James and Jennifer!"
We responded:
"Bob, Thank you so very much. You are a pleasure to work with."
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Michele Thornton

January 25, 2023

5  out of  5
rating by Michele Thornton
"This place is awesome they're great they're really really nice people it's a great experience dealing with these guys never had no trouble no problems they're awesome all the way around"
We responded:
"Michele, Thank you!"
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Paul Robinson

January 23, 2023

1  out of  5
rating by Paul Robinson
"Beware of this agency. I asked for a certain coverage on a homeowners policy and they said I had it. I even verified that I had this coverage before I made a claim and once again they said yes you have this coverage. I had work performed and submitted the claim. They only covered 25% because they said my home was to old. They knew the age of my home when I got my policy.I highly suggest finding a different agency."
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Syed Sadiq

January 4, 2023

5  out of  5
rating by Syed Sadiq
"Thank you for being prompt and addressing to all my queries . Appreciate it very much !!!"
We responded:
"Our pleasure!"
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Jazzy warbucks

November 9, 2022

5  out of  5
rating by Jazzy warbucks
"James is a good guy. And has taken care of me since day 1. Good place!"
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Mark Goodwin

August 22, 2022

5  out of  5
rating by Mark Goodwin
"Great people to deal with"
We responded:
"Thank you Mark. You make it easy."
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Princess Wan

July 15, 2022

5  out of  5
rating by Princess Wan
"I have nothing but great remarks about State Farm and both of my insurance agents James & Jennifer. I am so glad I switched over to you guys. I definitely recommend to everyone I know!! (-:"
We responded:
"Thank you so much!"
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Wade Woodruff

July 8, 2022

5  out of  5
rating by Wade Woodruff
"Very responsive and very helpful! The whole team is great!"
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Ariel Wuebben

July 1, 2022

5  out of  5
rating by Ariel Wuebben
"My power steering went out on the way to work today and even though it really sucked James made everything better! He personally found a tow truck to get to me in less than 30 mins! My experience with this branch is beyond phenomenal! Even if its just me calling in to make my payment each month his whole team is just amazing and genuinely care about their clients! If your looking for an insurance company this is them! ! Would give them 100 starts if I could!"